We were introduced to Pegasus Design-to-Build through a friend. After seeing her new kitchen, we got Geoff in to provide his ideas. Geoff listened to what we wanted and provided his suggestions based on what our kitchen space could accommodate. His estimate was very reasonable, especially in view of the other builders we asked in.
Mike, the project manager, was great. He provided us with daily emails, providing a summary of the work that was done and the upcoming work. His responses to follow-up questions were prompt, always the same evening or the next morning. One of the best things about Geoff and Mike is that they are usually smiling and always in good spirits, and when there is some bad news about the house, they had a couple of good suggestions. This good attitude is something small and not directly related to the work quality, but was just as important, as it helped to minimize the daily/weekly stress.
Our carpenter/framer, Josh, was excellent. Besides the work that he was doing, he often oversaw and communicated with the sub-contractors first thing in the morning.
Even though Mike was always available to answer questions, the client-accessed website was a great place to find information. All important documents, such as the signed contract, project calendar, change orders, and financial updates, were uploaded to this site regularly and were available for our review.
Overall, we had a great experience with Pegasus Design-to-Build and would recommend them to anyone thinking about a home renovation.
– Client in Belmont, MA
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