How We Plan, Design, and Build Your Project
Our design-build process is built around one goal: know the scope, the selections, and the price before a single wall comes down.
Why Design-Build
Most remodeling horror stories trace back to the same failure points. The architect drew one thing, the builder priced another, and the client paid for the gap. Design-build closes that gap. At PEGASUS Design-To-Build, you work with one team from the first conversation to the final punch list, which means one accountable party, one plan, and one price.
Our process is built to make that real. Every step has a clear deliverable, and nothing moves forward until the last step is done. For a sense of what that looks like across different project types, browse the services we design and build.
THE PEGASUS PROCESS
Getting Started
Call us to talk through your project. If it seems like a good fit, we will schedule an Initial Project Consultation with our Architectural Designer at your home. When we meet, we will explore your project in more detail, confirm your budget range, and do a preliminary site inspection. From there we will prepare a design agreement and a budgetary estimate. If you decide to move forward, we will start working with you on the design.
Design Services
Our Architectural Designer begins working on your conceptual floor plans and presents you with several initial options. Throughout the design process you will see detailed, photo-realistic, three-dimensional renderings, and you will be invited to our office for a Virtual Tour of your new space. It is the best way to see your rooms before they are actually built.
The design phase ends with a detailed budgetary estimate built on allowances. Allowances are placeholder numbers for the finish selections we will work through with you after you sign on for construction. The estimate covers project costs, scope description, project plan, and a preliminary schedule. We review it together and adjust as needed before you sign the construction Letter of Intent.
Pre-Construction
When you are satisfied with the design and the estimate, you sign our construction Letter of Intent. That formalizes your commitment to PEGASUS Design-To-Build, moves you onto our construction schedule, and triggers the next phase of work: structural engineering, stamped drawings, and a permit-ready set of construction documents.
The same Architectural Designer you have already been working with carries you through pre-construction. Together you finalize allowances, walk through finish selections, and lock down every decision that drives price. Once all selections are finalized, at least seven weeks before construction begins, we update the estimate to reflect your personalized choices and have you in to sign the construction agreement.
Construction
Once construction begins, we communicate with you daily so you always know where things stand. Each project also has its own dedicated project website with specifications, plans, schedules, and other documentation, accessible to the entire team and to you twenty-four hours a day. Everyone stays on the same page, and the information you need is never more than a click away.
Ongoing Relationships
After your project is complete, we check in with you periodically during the warranty period to be sure your new space is problem-free. We are always available to answer your questions and address any concerns. Most of our work comes from clients who refer us to their neighbors, and that only happens when we stay accountable long after the keys change hands.
Common Questions About Our Process
- Do I need to hire an architect separately?expand_more
- Not separately. Our in-house Architectural Designer leads the design phase. When structural or stamped drawings are required for permitting, we bring in our engineering partners after you sign the construction Letter of Intent. Everything is coordinated under one agreement.
- What is a design agreement?expand_more
- It is a paid engagement that funds the design phase: conceptual drawings, selections planning, and a detailed budgetary estimate built on allowances. Design fees pay for the design work itself. They are not a deposit on construction.
- How do you handle change orders?expand_more
- We work hard to minimize them by walking through finish selections in detail before construction starts. Most change orders we see come from one of two places: a client decides to revise or add to the scope mid-build, or a hidden condition is uncovered after demolition. When either happens, we walk you through the change, the cost impact, and the schedule impact in writing before any work continues. The process is transparent, and the decision is always yours.
- What kind of warranty do you offer?expand_more
- A one-year limited warranty on our labor and materials.
Where We Build
PEGASUS Design-To-Build specializes in high-quality residential design-build projects throughout Melrose and the greater Northern Boston suburbs (including Arlington, Winchester, Stoneham, Wakefield, Saugus, Lexington, Belmont, Reading, and Medford.
Don't see your town?
Our Service Area
- Melrose
- Arlington
- Winchester
- Stoneham
- Wakefield
- Lynnfield
- Saugus
- Lexington
- Belmont
- Reading
- Medford
- Malden
ASSOCIATIONS AND RECOGNITION
In Our Clients' Words
They did excellent work for us in a redone basement and bathrooms ~4 years ago. Still holding up brilliantly!
Liz Lehtonen
Pegasus did a first floor addition to our home which included a primary bedroom, spacious closet, three piece bathroom, and pantry space. I cannot say enough positive things about working with this company! They made our vision come to life (thanks Jenna!) in a tight space. Start to finish everyone we interacted with was personable, highly skilled, and responsive. The project was completed on budget and quicker than the initial time projection. We lived in the home with two toddlers and a dog during the construction (while also working from home) and it was truly minimally disruptive to our daily routines. We received daily emails on the progress of the work which was so helpful (Mike is the best!). The space is gorgeous and makes me feel like I'm living in a fancy hotel. They are the best contractors I have ever worked with! I would highly recommend them!
Lara Rubinstein
Pegasus was awesome. Their communication was prompt and pleasant, we loved working with them. Our kitchen came together beautifully and they planned a beautiful space for us to live in!! Jenna is both an artist and a genius. We loved her design!
Jenni Somers
We absolutely loved every step of the home renovation process with Pegasus. We had our kitchen redone, and they had great ideas on layout and materials. They were extremely organized and communicative, and every member of their staff that we interacted with was professional and wonderful to work with. And we love our new kitchen. We would gladly seek them out for future work, and highly recommend them.
Paula Kulis
We had an amazing experience with Pegasus. We completed a kitchen remodel and mudroom/master bath/closet addition. They were on time, on budget, and so nice to work with. Every single person on the team was wonderful, and now we're living in our dream home!
Erin Molloy
Pegasus Contracting recently completed a kitchen renovation for me, and from start to finish they were absolutely wonderful to work with. They provided great recommendations and advice at the beginning around all the aspects - design, cabinets, tile, counter, flooring, lighting, appliances. The quality of the work throughout was excellent, their team is very experienced, dedicated, and respectful. I was tremendously grateful for the daily communication from the project manager; what a difference it made when living through a renovation to be kept informed on progress and what was planned for the next day. With highly skilled workers and expert coordination of all the phases of the project, my kitchen was completed exactly on timeline. Wow!
Helen
Working with Pegasus was a great experience. We were very nervous about doing a major renovation due to the bad experiences of other family members we have, but Pegasus guided us through the entire process. Jenna was fantastic working with us on design options and once construction got underway, Mike provided us with daily e-mail updates so we knew exactly what was going on.
No renovation project is going to be totally smooth, but Pegasus takes a lot of stress out of the process. I'd happily recommend them to anyone else seeking to do a home improvement project.
Dan Magazu
Let's Build Something Lasting
A team that listens first, plans carefully, and delivers beautifully
Whether it's a whole-home renovation, an addition, or a custom kitchen, our design-build team is ready to guide you through every step. Share your vision, and we'll help you take the first step toward bringing it to life.